Where are your bags made?
Our bags are handcrafted with love by skilled artisans in our studio in Dallas, TX since 2003.
How are your bags animal-free and cruelty-free?
Our bags are made of eco-conscious synthetic and natural fibers. Our vegan leather is made of premium 100% polyurethane (PU) and our bags are lined with 100% natural unbleached cotton canvas. We don't use any materials or supplies made from/derived from animals (leather, fur, feathers, wool, silk, etc.) in our bags or in the production of it. We also don't test our products on animals!
Our Dallas-based artisans and partners are paid above the minimum wage and work in our safe and happy studio :Đ
Why don't you use animal leather?
It's just cruel! There are many animal-free and eco-friendly options to animal skin. The leather industry is not only cruel to animals but also to people and our planet.
Learn more about the leather industry and process here:
How are your bags eco-conscious?
100% polyurethane (PU) vegan leather
- Animal free
- PVC (plastic) free
- Formaldehyde free
- Phthalate free
- BPA (Bisphenal A) free
- Lead and heavy metal free
- Low VOC
- Energy efficient production
- Water efficient production: 99% of all water and raw materials used in the PU fabric production is reclaimed and recycled.
- 50% recycled polyester from water bottles; 50% polyester
- Made in USA
- Printed in USA or Germany
- Eco-friendly and waterbased inks
100% natural unbleached cotton
- Made in the USA
- No bleach, no dyes
We only buy materials we need, to make bags to-order and keep a very small inventory. We're a part of the slow-fashion movement, not the fast-fashion industry so we don't throw away tons of unsold products and materials into the landfill after each season. Our bags are handcrafted to last many seasons. Since we make our bags locally in Dallas and buy USA Made materials when possible, we're reducing our carbon footprint in shipping as well. We also repurpose any unused bags/materials to create new bags and practice Reduce, Reuse, and Recycle. We are striving to be more sustainable each and every day.
We care about the exterior packaging as well and use 100% recycled shipping materials.
How do I clean my bag?
Our vegan leather bags are highly stain and water resistant which makes them very easy to clean and maintain. For exterior and interior dirt and stains, spot clean with mild soap and water. For more persistent stains use undiluted Isopropyl Alcohol or a 3:1 Bleach solution.
For our Eco Canvas bags without vegan leather trims or backing, wash separately in cool or warm water using a gentle machine cycle and phosphate-free detergent. Machine dry using a low temperature setting. If required, use an iron with a light touch on a synthetic setting only. Higher temperatures may result in color transfer and melting of fabric.
Which shipping carrier do you use?
We ship from Dallas, TX via USPS Priority (1-3 days) or First Class (1-6 days) for US shipping. USPS Priority Mail International or USPS First Class International for international shipping (you'll be responsible for any custom clearance, local taxes and duties). We'll send you tracking information for your order.
What is your turnaround time for a custom bag?
2-3 weeks, please keep this in mind when ordering gifts.
Please see our returns/exchanges policy
Have any other question?